Fraccionamiento Playacar, Bahia del Espiritu Santo Esq. Abraira de Arriva  
Playa del Carmen, QR 77760
MEXICO

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In the heart of the shops, restaurants and bars lining Playa del Carmen’s bustling 5th Avenue, this lively resort is a paradise for couples, spa-lovers and golf enthusiasts seeking rest, relaxation and romance. A polished escape amidst the natural beauty of Mexico, guests enjoy a selection of all-inclusive bars and buffet and a la carte restaurants serving Asian, Italian and International fare; daily and nightly activities; 72-holes of championship golf and a dynamic menu of pampering spa treatments at the Playacar Spa & Golf Club; exchange privileges at the other Palace Resorts nearby and spacious guestrooms featuring 24-hour room service, a private balcony, a double Jacuzzi tub, signature Palace Beds® and a liquor dispenser with brand name labels of whisky, rum, tequila and vodka. The perfect blend of modern amenities and traditional, personalized service, this upscale resort provides unforgettable Mexican vacations for each and every guest.
Location: Playa del Carmen - Beach
  • ***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary
† Fees may apply
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Accessible rooms
  • Airport shuttle service†
  • All-inclusive meal plan
  • ATM/Cash machine†
  • Baggage hold
  • Bell staff/porter
  • Children programs
† Fees may apply

Superior Deluxe Room - Resort View

Bedding: 1 king or 2 double beds - specific bedding types can not be guaranteed

Occupancy limits - Maximum 4 adults, 2 children, 4 total.

Maximum of 2 children through the age of 3 stay free in existing beds with at least 1 adult. Children ages 4-17 are surcharged

Additional Amenities
*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*CHI® bath amenities
*CHI® hair dryer and hair straightener
*Double whirlpool tub
*Smart TV

Superior Deluxe Partial Ocean View

Bedding:  1 king or 2 double beds - specific bedding types can not be guaranteed

Additional Amenities
*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*CHI® bath amenities
*CHI® hair dryer and hair straightener
*Double whirlpool tub
*Smart TV

Occupancy limits - Maximum 4 adults, 2 children, 4 total.

Maximum of 2 children through the age of 3 stay free in existing beds with at least 1 adult. Children 4-17 are surcharged.

Superior Deluxe Ocean View

Bedding: 1 king or 2 double beds - specific bedding types can not be guaranteed

Additional Amenities
*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*CHI® bath amenities
*CHI® hair dryer and hair straightener
*Double whirlpool tub
*Smart TV

Occupancy limits - Maximum 4 adults, 2 children, 4 total.

Maximum of 2 children through the age of 3 stay free in existing beds with at least 1 adult. Children 4-17 are surcharged

Honeymoon Suite

View:  Ocean

Bedding: 1 king bed

Additional Amenities:
*In-room wine and fruits
*Seating area
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*Apple TV
*CHI® bath amenities
*CHI® hairdryer and hair straightener
*Double whirlpool tub

Occupancy limits - Maximum 2 adults, 0 children, 2 total

No children allowed in this category.

Concierge Level

View:  Ocean

Bedding: 1 king bed

Additional Amenities:
*In-room wine and fruits
*Liquor dispenser containing premium brands Bacardi White Rum, Jose Cuervo Tequila, J&B Whiskey, and Barton Vodka
*Two (2) 25 minute massages at the beach/spa/treatment rooms
*Aromatherapy menu
*Nightly petit fours
*Pillow menu
*Exclusive concierge phone service
*Private check-in and out
*Apple TV
*CHI® bath amenities
*CHI® hairdryer and hair straightener
*Double whirlpool tub

Occupancy limits - Maximum 2 adults, 0 children, 2 total

No children allowed in this category.

Sand Suite

View:  Ocean

Bedding: 1 king or 2 double beds - specific bedding types can not be guaranteed

Additional Amenities:
*In-room wine and fruits
*Liquor dispenser containing premium brands Bacardi White Rum, Jose Cuervo Tequila, J&B Whiskey, and Barton Vodka
*Apple TV
*CHI bath amenities
*CHI hairdryer and hair straightener
*Double whirlpool tub
*Two (2) 25 minute massages at the beach/spa/treatment rooms
*Aromatherapy menu
*Nightly petit fours
*Pillow menu
*Exclusive concierge phone service
*Private check-in and out
*Late check-out & early check-in (subject to availability)

Direct access from oceanfront cabana to the beach.

Occupancy limits - Maximum 2 adults, 0 children, 2 total

No children allowed in this category.

Swim Up Suite

View:  Ocean

Bedding: 1 king bed

Additional Amenities:
*In-room wine and fruits
*Liquor dispenser containing premium brands Bacardi White Rum, Jose Cuervo Tequila, J&B Whiskey, and Barton Vodka
*Apple TV
*CHI® bath amenities
*CHI® hairdryer and hair straightener
*Double whirlpool tub
*Two (2) 25 minute massages at the beach/spa/treatment rooms
*Aromatherapy menu
*Nightly petit fours
*Pillow menu
*Exclusive concierge phone service
*Private check-in and out
*Late check-out & early check-in (subject to availability)

Direct access from balcony to private pool.

Occupancy limits - Maximum 2 adults, 0 children, 2 total

No children allowed in this category.

Governor Suite

Bedding: 1 king bed

Offering more than 700 square feet, this is the largest and most luxurious guest room.

Additional Amenities:
*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*CHI® bath amenities
*CHI® hairdryer and hair straightener
*Smart TV
*Double whirlpool tub

Occupancy limits - Maximum 2 adults, 0 children, 2 total

No children allowed in this category.

† Fees may apply
PALACE RESORTS PARTNERS WITH CERTIFIED ANGUS BEEF®

All-inclusive leader reinforces commitment to excellence by serving the highest quality beef at all properties throughout Mexico and the Caribbean.


Various Lounges/Bars

Cielo Bar- Lobby bar

Aquabar- Pool & snack bar. Moonlight bar service.

Luna Lounge- Lounge bar w/ Thai hors d'oeuvres.


Various Restaurants

Cafe del Mar- Breakfast and lunch International buffet. Mexican dinner buffet.

Terrazza- Italian dinner a la carte.

MoMoNoHana- Oriental dinner a la carte.

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.


  • Children's pool
    There is one children's pool onsite.
  • Children's program, onsite

    Kids Club offers supervised activities for children ages 4-12.


  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports†
  • Non-Motorized Water Sports
    They are offered at Maroma Beach Club.
  • Pool
    There is 1 pool on site - an outdoor swimming pool with swim-up bar.

  • Sauna
  • Spa†
  • Steam bath
† Fees may apply
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