77710 Playa del Carmen Solidaridad  
Quintana Roo, QR 77710
MEXICO

4 of 5 stars TripAdvisor Traveler Rating Based on 18127 reviews
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The Occidental at Xcaret Destination is a 24-hour all-inclusive resort located in the heart of the Riviera Maya. Its spectacular mix of natural and cultural environments is the inspiration for enjoying an unbeatable experience. This impressive complex has 764 rooms and suites with a terrace or balcony, all of which have been recently refurbished. It also features natural river formations, 7 swimming pools and a private bay with soft white sand. Also, the resort’s culinary selection is designed to satisfy the needs of every kind of guest. With 10 bars, including an exclusive Royal Level bar, and 11 restaurants, guests have the freedom to choose a snack, a casual or gourmet meal, or a candle-lit dinner, among many other possibilities. The resort is also adjacent to Xcaret eco-archaeological park, which offers over 40 cultural attractions and exhibitions.

Location: Quintana Roo
  • The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
  • Please note that the balconies at this property are not suitable for children under 6 years of age, we recommend that families are allocated rooms on the ground floor only.
† Fees may apply
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting, Offsite†
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
† Fees may apply

Deluxe

Bedding- 2 double beds or 1 king bed -  based on availability, requests are not guaranteed.

Occupancy limits- 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

Additional Amenities - Minibar with water, beer and sodas replenished every other day, safety deposit box, hair dryer, satellite TV, telephones with data port for internet connection (fees may apply), and iron/ironing board.

Junior Suite

Bedding– 2 doubles or 1 king bed -  based on availability, requests are not guaranteed.

Occupancy limits- 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

Additional Amenities - twice the size of a deluxe room, minibar with water, beer and sodas replenished every other day, safety deposit box, hair dryer, satellite TV, telephones with data port for internet connection (fees may apply), and iron/ironing board.

Royal Level Luxury

Bedding– 2 doubles

Occupancy limits- 3 adults, 2 children, 4 total combined.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

Additional Amenities - Independent reception, private breakfast and lunch area, bar service with international labels, pool and private Jacuzzi, internet connection (fees may apply), minibar with water, beer and sodas replenished every other day, CD player, scale, coffee maker, hydromassage tub, secretarial services, sending and receiving faxes, drinks and snacks throughout the day, room service (select hours), bar service - national labels, fruit juices, sodas, beers, and national rum) included, express check out for your comfort, message service, personal telephone calls, preference in laundry service and restaurants, fruit basket upon arrival, safety deposit box, hair dryer, satellite TV, telephones with data port, and iron/ironing board

Royal Level Junior Suite

Bedding– 1 king bed

Occupancy limits- 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

Additional Amenities - Independent reception, private breakfast and lunch area, bar service with international labels, pool and private Jacuzzi, internet connection (fees may apply), minibar with water, beer and sodas replenished every other day, CD player, scale, coffee maker, hydromassage tub, secretarial services, sending and receiving faxes, drinks and snacks throughout the day, room service (select hours), bar service - national labels, fruit juices, sodas, beers, and national rum) included, express check out for your comfort, message service, personal telephone calls, preference in laundry service and restaurants, fruit basket upon arrival, safety deposit box, hair dryer, satellite TV, telephones with data port, and iron/ironing board

Deluxe Concierge

Bedding– 2 doubles, or 1 king bed - based on availability, requests are not guaranteed.

Occupancy limits- 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

Additional Amenities- This category features Deluxe room inclusions, as well as concierge service, Internet cafe access (fees may apply), turn down service, a fruit basket, and a bottle of wine. Also included bathrobes for use during your stay.

Junior Suite Concierge

Bedding– 2 doubles, or 1 king bed - based on availability, requests are not guaranteed.

Occupancy limits- 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

Additional Amenities-This category features Junior Suite inclusions, as well as concierge service, Internet cafe access (fees may apply), turn down service, a fruit basket, and a bottle of wine. Also included bathrobes for use during your stay.

Deluxe Romance

Bedding- 1 king bed

Occupancy limits- 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

Additional Amenities- This category features Deluxe room inclusions, as well as a bottle of champagne, chocolate covered strawberries, in-room one hour massage per couple, breakfast in bed (first morning), romantic dinner, 10 percent spa discounts, turn down service, and a surprise gift with special romantic amenities.
 

Junior Suite Romance

Bedding- 1 king bed

Occupancy limits- 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

Royal Level Suite

Bedding- 1 king bed

Occupancy limits- 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

Located in the exclusive Royal Level section, these luxury rooms of 100 m2 have stunning views over the tropical gardens. They have a:living area, dining room and a balcony or private terrace so you can enjoy a fantastic holiday.

† Fees may apply
Various Lounges/Bars

Quench your thirst at 10 bars and lounges on the grounds of The Occidental Grand Xcaret resort, serving exotic tropical cocktails and all your favorite beverages.


Various Restaurants

Sonora Grill - A la carte Mexican Steakhouse. Serves dinner. Resort wear required. 

Los Olivos - A la carte Mediterranean and Italian restaurant. Serves dinner. Resort wear required.

La Hacienda - A la carte authentic Mexican culinary specialties. Serves dinner. Resort wear required.

D' Oriental - A la carte gourmet Asian restaurant. Serves dinner. Resort wear required.

El Pescador - A la carte seafood delicacies. Serves dinner. Resort wear required.

2 buffet restaurants. 

2 late night snacks: Taqueria and Pizzeria 

*In all a la carte restaurants, men are required to wear long pants. No beachwear or sandals.

Dinner reservations at a la carte restaurants are based on guests length of stay.  A 2 night stay receives 1 a la carte reservation; a 3-4 night stay receives 2 a la carte reservations; a 5-6 night stay receives 3 a la carte reservations; a 7-9 stay receives 4 a la carte reservations; a 10-11 night stay receives 6 a la carte reservations; 14 nights and more receives 8 a la carte reservations. 

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.


  • Animal watching†
    On site Dolphinarium with tours
  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite
    Kids Club with supervised activities for children ages 4-12
  • Direct access to a beach
  • Diving†
    On-site dive shop offering a variety of dive trips ($).
  • Fitness center on-site
  • Motorized Water Sports†
  • Non-Motorized Water Sports
    SNORKELING AND DIVING
  • Pool
    There are 7 free-form swimming pools on site. This Property has Swim up Bars.
  • Sauna
  • Spa†
  • Steam bath
  • Tennis court
    There are 3 tennis courts onsite. There are 3 lit tennis courts onsite.
† Fees may apply

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