We’re bringing a slice of our fun, larger-than-life brand to Ocho Rios, Jamaica – visit us at the NEW luxurious, all-inclusive Moon Palace Jamaica, ideal for families, couples and groups.  Located alongside a beautiful white, sandy beach, this new addition to the Palace Resorts family boasts a variety of accommodations and offers many of the signature Awe-Inclusive amenities you’ve come to love, including 24-hour room service, top-shelf spirits, unlimited dining, complimentary Wi-Fi and more.  Moon Palace Jamaica features the luxurious Awe Spa, with decadent treatments including massages, facials and wraps; as well as fun family amenities including The Playroom, a state-of-the-art kids club, WIRED Teen Lounge and FlowRider ® wave simulator.  Centrally located in Ocho Rios, the Moon Palace Jamaica Grande is near some of Jamaica’s most coveted attractions. Whether you’re a nature lover or an adventure seeker, the best attractions are just a stone’s throw away, including the famed Dunn’s River Falls, Mystic Mountain and the White River. Complete your vacation experience with a wide selection of a la carte dining options, with a variety of cuisines.  Let Palace Resorts show you what it means to live an AWE-inclusive experience!
Location: Ocho Rios - Beach
  • JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
  • Current Renovations: ***Important Information For Our Guests***: -Guests booking in any of the Family categories must have a minimum of 1 child age 4-17 in the room. Any "adult only" reservations will not be honored.
  • Check In: 03:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.



Cancellation Policies
  • Cancellation Deadline:   14 Days prior to arrival. 
    Late Cancellation Penalty: 3 Nights
    Applies: Monday - Sunday(25/03/2018 - 01/04/2018)
Early Departure Policy
  • Early Departure Penalty: 100% of remaining balance
    Applies: Monday - Sunday(12/09/2014 - 31/12/2050)
No Show Policy No Show Penalty: 100% of balance due
Applies: Monday - Sunday(12/09/2014 - 23/12/2017)
  • Sangster International Airport (MBJ): 60 miles
  • Last Renovation: 2014
  • All rooms non-smoking: 705
  • Total rooms and suites: 705

† Fees may apply
  • 24-hour room service
  • ATM/Cash machine†
  • Beachfront
  • Bell staff/porter
  • Children programs
  • Complimentary wireless internet
  • Concierge desk
  • Currency exchange†
  • Doctor on call†
  • Exercise gym
more (+)
  • 24-hour room service
  • ATM/Cash machine†
  • Beachfront
  • Bell staff/porter
  • Children programs
  • Complimentary wireless internet
  • Concierge desk
  • Currency exchange†
  • Doctor on call†
  • Exercise gym
  • Gift/News stand†
  • Hairdresser/barber†
  • Laundry/Valet service†
  • Multilingual staff
  • Parking
  • Pool
  • Restaurant†
  • Sauna
  • Smoke-free property
  • Spa†
  • Tour/sightseeing desk
  • Water sports
  • Please contact hotel directly for details regarding pricing and available programs.

† Fees may apply

Partial Ocean View


Bedding - 1 king or two double beds - specific bedding types based on availability and can not be guaranteed.

Occupancy Limits - 4 adults, 2 children, 4 total combined (5 total with infant). A maximum of 2 children through age 3 stay free with at least 2 adults.

Additional Amenities- Welcome bottle of wine, liquor dispenser containing rum, tequila, whiskey and vodka.  Complimentary unlimited phone calls to Mexico, Canada and the USA.

  • Air conditioning individually controlled in room
  • Alarm clock
  • Bathrobe
  • Bathroom amenities
  • Coffee/Tea maker
  • Hairdryer
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Non-smoking
  • Safe large enough to accommodate a laptop
  • Satellite television
  • Shower only
  • Slippers
  • Telephone
  • Turn down service
  • Wireless internet connection

Ocean View


Bedding - 1 king or two double beds - specific bedding types based on availability and can not be guaranteed.

Occupancy Limits - 4 adults, 2 children, 4 total combined (5 total with infant). A maximum of 2 children through age 3 stay free with at least 2 adults.

Additional Amenities- Welcome bottle of wine, liquor dispenser containing rum, tequila, whiskey and vodka.  Complimentary unlimited phone calls to Mexico, Canada and the USA.

  • Air conditioning individually controlled in room
  • Alarm clock
  • Bathrobe
  • Bathroom amenities
  • Coffee/Tea maker
  • Hairdryer
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Non-smoking
  • Safe large enough to accommodate a laptop
  • Satellite television
  • Shower only
  • Slippers
  • Telephone
  • Turn down service
  • Wireless internet connection

Concierge Level


View: Oceanview

Bedding: 1 king

Occupancy Limits: 2 adults, 0 children, 2 total.  This room category is adults only.

Guests booking this room category are entitled to additional exclusive Concierge amenities. Complimentary unlimited phone calls to Mexico, Canada and the USA.

  • Air conditioning individually controlled in room
  • Alarm clock
  • Bathrobe
  • Bathroom amenities
  • CD player
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Non-smoking
  • Safe large enough to accommodate a laptop
  • Satellite television
  • Shower only
  • Slippers
  • Telephone
  • Turn down service
  • Wireless internet connection

Family Deluxe


View: Garden or Poolview

Bedding: 1 king bed in first bedroom, 2 double beds in second bedroom

For Travel dates:- 6/8/16 - 8/24/16 & 6/8/17 - 8/24/17

Occupancy Limits: 4 adults, 4 children, 6 total  (including infant).  A maximum of 2 children through age 12 stay free with at least 1 adult. 

Occupancy Limits: 4 adults, 4 children, 6 total  (including infant).  A maximum of 4 children through age 3 stay free with at least 2 adults. 

Exception for travel window: 6/1/16-8/15/16 & 6/1/17-8/15/17 & 6/1/18-8/31/18
Maximum of 2 children through age 12 stay free with at least 1 adult for above mentioned travel window.

Additional Amenities:  Welcome bottle of wine, liquor dispenser containing rum, tequila, whiskey and vodka; mini size bathrobes and slippers, Xbox in the room, Fun in the Sun activity kit.

Complimentary unlimited phone calls to Mexico, Canada and the USA.

***Important Information For Our Guests***
Guests must have at least one child and/or infant in the room in order to book the Family room categories. Any "adult only" reservations will not be honored.

  • Air conditioning individually controlled in room
  • Alarm clock
  • Bathrobe
  • Bathroom amenities
  • Coffee/Tea maker
  • Hairdryer
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Non-smoking
  • Safe large enough to accommodate a laptop
  • Satellite television
  • Shower only
  • Slippers
  • Telephone
  • Turn down service
  • Video game player
  • Wireless internet connection


† Fees may apply
Boulangerie

South tower lobby Self service coffee shop, 24 hour service


Buccaneers Reef

In front of main pool International buffet Breakfast: 7-11am, Lunch: 1-5pm, Dinner: 6-11pm


Gourmet Corner

Next to the south tower, opposite to Boulangerie
Self service pizza, paninis & sushi (11am-11pm)


La Gondola

South tower: lobby ground floor
Dinner: Italian a la carte (6 -11pm) †


Momo

South tower, lobby
Oriental cuisine. Dinner 6-11pm


PALACE RESORTS PARTNERS WITH CERTIFIED ANGUS BEEF®

All-inclusive leader reinforces commitment to excellence by serving the highest quality beef at all properties throughout Mexico and the Caribbean.


Pier 8

In front of main pool, Seafood A-la-carte lunch: 12:30-4:30 pm
A-la-carte dinner: 6-11 pm


Various Bars and Lounges

Piano Bar: Main lobby south tower (5:30pm-12 am)

Loud Bar: North tower, ground floor, opposite of the entertainment center (6pm-1am)

Lobby Bar: Main lobby south tower (10am-1am)

Snack Bar & Grill: Next to the entertainment center. Snacks: 12pm - 6pm, Bar: 11am-11pm

Sun Deck Pizza: Close to the FlowRider® Pizza and snacks (10am-11pm)

Wet Pool Bar: Main pool of south tower (10am-6pm)


  • Beach
  • Children's pool
  • Children's program

    'The Playroom' Kids Club

    WIRED Teen Lounge

  • Fitness center on-site
  • Non-Motorized Water Sports
  • Pool

    4 pools on site, featuring a FlowRider double wave simulator.  This property has a swim up bar.

  • Spa†

† Fees may apply

Five Most Recent TripAdvisor Reviews

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Current Promotions


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Unlimited Spa Credits Option - See Details!
Travel Dates: Now - 01/11/2017  
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Unlimited Spa Credits Option - See Details!

Guests who receive a Resort Credit will have the opportunity to apply the full amount of the Resort Credit towards Spa services.

Detailed specifics of the resort credit will be provided upon check in.

Additional Information: Unused resort credits are non-refundable and not transferrable. All services and products are subject to availability. Group restrictions may apply. The resort credit will be subject to 16% taxes and fees.  The taxes and fees will apply only to amount of resort credit utilized by the guests and not to the total amount of resort credit they are entitled to receive. Taxes and fees will be billed to the guests folio and must be paid upon check-out. Resort Credit is not transferrable to guests in other rooms.

Valid Booking Dates: Now - 30/10/2017

Applicable promotions will display with your room selection. Some restrictions may apply.

Up to $1500 Resort Credit!
Travel Dates: Now - 23/12/2017  
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Up to $1500 Resort Credit!

Guests will receive up to $1500 credits towards tours, wedding packages, spa and much
more for all adults in the room.  Detailed specifics of the resort credit will be provided
upon check in.
  
Additional important information: Please note resort credit can be redeemed for limited
amounts towards the various inclusions.   Further details are available upon check in.  
The resort credit will be subject to 16% taxes and fees for amounts redeemed. 
Added-values are per room, per stay. Taxes and fees will be applied to the guests folio,
and paid on check out.  

Valid Booking Dates: Now - 23/12/2017

Applicable promotions will display with your room selection. Some restrictions may apply.

Up to $2000 Resort Credit!
Travel Dates: Now - 23/12/2017  
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Up to $2000 Resort Credit!

Guests will receive up to $2000 credits towards tours, wedding packages, spa and much
more for all adults in the room.  Detailed specifics of the resort credit will be provided
upon check in.
  
Additional important information: Please note resort credit can be redeemed for limited
amounts towards the various inclusions.   Further details are available upon check in.  
The resort credit will be subject to 16% taxes and fees for amounts redeemed. 
Added-values are per room, per stay. Taxes and fees will be applied to the guests folio,
and paid on check out.  

Valid Booking Dates: Now - 23/12/2017

Applicable promotions will display with your room selection. Some restrictions may apply.

Up to $500 Resort Credit!
Travel Dates: Now - 23/12/2017  
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Up to $500 Resort Credit!

Guests will receive up to $500 credits towards tours, wedding packages, spa and much
more for all adults in the room.  Detailed specifics of the resort credit will be provided
upon check in.
  
Additional important information: Please note resort credit can be redeemed for limited
amounts towards the various inclusions.   Further details are available upon check in.  
The resort credit will be subject to 16% taxes and fees for amounts redeemed. 
Added-values are per room, per stay. Taxes and fees will be applied to the guests folio,
and paid on check out.  

Valid Booking Dates: Now - 23/12/2017

Applicable promotions will display with your room selection. Some restrictions may apply.

Up to $750 Resort Credit!
Travel Dates: Now - 23/12/2017  
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Up to $750 Resort Credit!

Guests will receive up to $750 credits towards tours, wedding packages, spa and much
more for all adults in the room.  Detailed specifics of the resort credit will be provided
upon check in.
  
Additional important information: Please note resort credit can be redeemed for limited
amounts towards the various inclusions.   Further details are available upon check in.  
The resort credit will be subject to 16% taxes and fees for amounts redeemed. 
Added-values are per room, per stay. Taxes and fees will be applied to the guests folio,
and paid on check out.  

Valid Booking Dates: Now - 23/12/2017

Applicable promotions will display with your room selection. Some restrictions may apply.

Up to $1500 Resort Credit!
Travel Dates: 24/12/2017 - 23/12/2018  
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Up to $1500 Resort Credit!

Guests will receive up to $1500 in credits towards tours, wedding packages, spa and much more for all adults in the room. Detailed specifics of the resort credit will be provided upon check in.   

Additional important information: Please note resort credit can be redeemed for limited amounts towards the various inclusions. Further details are available upon check in. The resort credit will be subject to 16% taxes and fees for amounts redeemed. Added-values are per room, per stay. Taxes and fees will be applied to the guest's folio, and paid on check out.   

Valid Booking Dates: Now - 23/12/2018

Applicable promotions will display with your room selection. Some restrictions may apply.

Up to $2000 Resort Credit!
Travel Dates: 24/12/2017 - 23/12/2018  
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Up to $2000 Resort Credit!

Guests will receive up to $2000 in credits towards tours, wedding packages, spa and much more for all adults in the room. Detailed specifics of the resort credit will be provided upon check in.   

Additional important information: Please note resort credit can be redeemed for limited amounts towards the various inclusions. Further details are available upon check in. The resort credit will be subject to 16% taxes and fees for amounts redeemed. Added-values are per room, per stay. Taxes and fees will be applied to the guest's folio, and paid on check out.   

Valid Booking Dates: Now - 23/12/2018

Applicable promotions will display with your room selection. Some restrictions may apply.

Up to $2500 Resort Credit!
Travel Dates: 24/12/2017 - 23/12/2018  
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Up to $2500 Resort Credit!

Guests will receive up to $2500 in credits towards tours, wedding packages, spa and much more for all adults in the room. Detailed specifics of the resort credit will be provided upon check in.   

Additional important information: Please note resort credit can be redeemed for limited amounts towards the various inclusions. Further details are available upon check in. The resort credit will be subject to 16% taxes and fees for amounts redeemed. Added-values are per room, per stay. Taxes and fees will be applied to the guest's folio, and paid on check out.   

Valid Booking Dates: Now - 23/12/2018

Applicable promotions will display with your room selection. Some restrictions may apply.

Up to $500 Resort Credit!
Travel Dates: 24/12/2017 - 23/12/2018  
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Up to $500 Resort Credit!

Guests will receive up to $500 in credits towards tours, wedding packages, spa and much more for all adults in the room. Detailed specifics of the resort credit will be provided upon check in.   

Additional important information: Please note resort credit can be redeemed for limited amounts towards the various inclusions. Further details are available upon check in. The resort credit will be subject to 16% taxes and fees for amounts redeemed. Added-values are per room, per stay. Taxes and fees will be applied to the guest's folio, and paid on check out.   

Valid Booking Dates: Now - 23/12/2018

Applicable promotions will display with your room selection. Some restrictions may apply.

Up to $750 Resort Credit!
Travel Dates: 24/12/2017 - 23/12/2018  
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Up to $750 Resort Credit!

Guests will receive up to $750 in credits towards tours, wedding packages, spa and much more for all adults in the room. Detailed specifics of the resort credit will be provided upon check in.

Additional important information: Please note resort credit can be redeemed for limited amounts towards the various inclusions. Further details are available upon check in. The resort credit will be subject to 16% taxes and fees for amounts redeemed. Added-values are per room, per stay. Taxes and fees will be applied to the guest's folio, and paid on check out.   

Valid Booking Dates: Now - 23/12/2018

Applicable promotions will display with your room selection. Some restrictions may apply.

Kids Stay Free!
Travel Dates: 01/06/2018 - 31/08/2018  
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Kids Stay Free!

Up to 2 children under age 12 stay, play, and eat FREE with 1 adult! Third child in
room (when applicable) will pay surcharge.

Children 13-17 are surcharged.

Child ages must be reported on the reservation and proof of age will be required
upon check-in.

In the event the age of the child is over 12 years at the time of check-in, the
difference in rate will be charged upon check-in.

Valid Booking Dates: Now - 28/08/2018

Applicable promotions will display with your room selection. Some restrictions may apply.

Kids Stay Free!
Travel Dates: Now - 23/12/2018  
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Kids Stay Free!

Kids and Teens ages 4-17 stay, play, and eat FREE!
Child ages must be reported on the reservation and proof of age will be required upon check-in.

In the event the age of the child is 18 years or older at the time of check-in, the difference in rate will be charged upon check-in.

Valid Booking Dates: Now - 23/12/2018

Applicable promotions will display with your room selection. Some restrictions may apply.

Honeymoon Package!
Travel Dates: 24/12/2017 - 23/12/2018  
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Honeymoon Package!

Honeymooners will receive:  

  • Complimentary bottle of sparkling wine  
  • Mini cake  
  • Honeymoon dinner at selected restaurants  
  • Two T-shirts  
  • Breakfast in bed (upon request)  
  • Guaranteed turn down service  
  • Honeymooner's desk for information   
  • Late check out until 6pm (upon request and subject to availability). 

To receive this offer, just enter "Honeymoon" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you. 

Important Information: Proof of marriage within 6 months of travel date is required upon check in for Honeymoons. Upon arrival, you will be directed to the Honeymoon Desk to make all the arrangements.  

Valid Booking Dates: Now - 23/12/2018

Applicable promotions will display with your room selection. Some restrictions may apply.

All Inclusive Amenities
Travel Dates: Now - 23/12/2018  
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All Inclusive Amenities

The All Inclusive Program Includes:  
* All meals including buffet and a la carte options  
* Alcoholic and non-alcoholic drinks. Featuring a Martini bar and homemade cocktails
with brand name spirits  
* Liquor dispenser in room  
* Mini bar in room with soda, bottled water, juices, and domestic beer  
* Bottle of red wine upon arrival  
* "The Playroom" Kid's Club  
* Wired Teens Lounge  
* Nightclub  
* Daily activities  
* Nightly entertainment  
* Complimentary Internet service when using resort's computers  
* Wireless Internet throughout the property and in rooms  
* Unlimited local and long distance calls to the continental U.S. and Canada  
* 24 hour room service  
* Taxes and gratuities

Valid Booking Dates: Now - 23/12/2018

Applicable promotions will display with your room selection. Some restrictions may apply.

PO Box 100, Main Street  
Ocho Rios, St. Ann 
JAMAICA

Experiences

All Inclusive, Beach, Family, Luxury, Romance
4.5 of 5 stars
TripAdvisor Traveler Rating
Based on 1309 reviews
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